Contact us to dicuss your needs. If we think we can help, we will direct you to complete the request for appointment form. This gives us the information we need to manage intake and referrals.
The speech pathologist will review the information you have provided and allocate you to a triage category. Triage ensures that the most urgent cases are prioritised.
We typically have a waitlist to access our services. If a waitlist applies, you will be informed and your name will be placed on the list. The wait time varies for each triage category, with urgent cases seen more quickly.
We will contact you to offer an initial appointment when we have space available. We will ask you to complete some paperwork to help us prepare for the initial appointment. During the appointment we will discuss your concerns, provide an initial opinion, and discuss recommendations for next steps.
Depending on your concerns, we may refer you to another professional, in addition to seeing a speech pathologist. For example, we may require a hearing test with an audiologist, or a laryngoscopy with an ENT, or a cognitive assessment with a psychologist.
We will gather more information to (a) confirm a diagnosis, (b) inform the treatment and recommendations we provide, and/or (c) provide a baseline measure to assess the effectiveness of any treatment provided. Different assessment procedures are required for different diagnoses. We will discuss the type of assessment required in the initial appointment.
We will discuss the results of the assessment with you, as well as the diagnosis and our recommendations. If treatment is recommended, we will discuss treatment options and what is involved. We will also discuss the likely outcomes of treatment.
We will match your diagnosis with current research in treatment for that diagnosis. We will work with you to implement that treatment. As causes and diagnoses of communication and feeding difficulties can be so different, treatments can also look very different from each other.
We will review your treatment to ensure that it is effective. We may repeat some or all of the assessment procedure, or may use other tools to assess progress.
We will use the results of your review, as well as current research in treatment outcomes, to determine when you are likely to be ready for discharge. We will work with you to ensure you are prepared for discharge.